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  Eastern Hills Pediatrics Anderson Township Anderson pediatric care - child allergies Milford & childhood asthma Amelia immunization Bethel & well child check up Eastgate   Anderson Paediatrician - child immunization Bethel & well child check up Eastgate  
 
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Phone:
(513) 231-3345
Fax: (513) 231-6739

Location:
7502 State Road
Suite 3350
Anderson Township (
view map)



New for our families
Quick Clinics
7:30am-9:30am M-F
4pm-7pm M-Th
no appointment necessary

Appropriate illnesses: Any symptoms lasting less than a week; such as fever, UTI, sore throat, ear pain or minor injuries (no head injuries)

Policies

Preparing For Your Appointment: In order to better serve you and to make your transition into our practice quicker and smoother, we ask that you review the checklist below:

  • New patients should arrive 20 minutes before their scheduled appointment time to check in and complete any paperwork. Some of the paperwork is available to print from this website under New Patients on the Forms page.
  • Established patients with changes in insurance or other information should also arrive 20 minutes prior to their appointment. This will give our staff time to update your information before you are seen by one of our providers.
  • Bring identification, such as a driver's license, and a current copy of the insurance card that covers your child.
  • Bring a list of all medications your child is taking, including over-the-counter medications and supplements/ vitamins.
  • Bring a copy of your child's immunization record and/ or copies of the previous medical record.
  • Bring any forms you need to have completed by the provider.
  • Prepare your child for the visit as much as possible. Schedule appointments around nap times, bring a toy or snack to keep him/ her busy and give a dose of pain reliever if you know there will be immunizations given. Write down any questions or concerns you may have. Also, having something to write down the provider's instructions or advice during your visit will help you remember later.
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Financial Policy

HIPAA Policy

Nondiscrimination Policy

Forms: We require 24-48 hours to complete forms for your child’s daycare, school, sports team, or camp. These forms may be faxed, mailed or dropped of. Please be sure you have signed a release for us to fax the form to anyone other than the patient/parent/caregiver. You may download that form Here.

Late Arrival/Cancellation Policy:  If you are more than 10 minutes late for your appointment we may ask that you reschedule.  We require 24 hours notice if you need to change or cancel your appointment.  If you miss an appointment and do not notify the office, you may be assessed a fee.  This fee is not billable to insurance.

Prescription refills: We require 24-48 hours to complete a prescription request. You may leave your request on the refill request voicemail by calling the office and pressing option 2 or through the Patient Portal.

Ill Appointments: We do our best to make sure that if your child is sick, we see them the same day you call. If we are extremely busy, we may have one of our phone nurses triage your child’s symptoms to determine if a same-day appointment is necessary.

Well Appointments: In order for our providers to complete your child’s yearly check-up form he/she must be seen for a well appointment annually. It is our policy that a parent or legal guardian accompany children to their visits from newborn to 17 years of age.

Transfer of Records: When calling to schedule a new patient appointment the EHPA staff requests that the patient, parent, or caregiver initiate the transfer of records. New patient well appointments are not scheduled until previous records are received. If a new patient is seen for a sick visit before their previous records have been transferred to EHPA, the care team working with the patient will assist the patient, parent, or guardian in completing a Release of Records Authorization Form. It is EHPA policy to notify the patient, parent, or caregiver once the records have been scanned into the patient’s EHPA electronic medical record and are available for pick up. For questions please contact our medical records department by calling the office and pressing option 6.

Insurance: Eastern Hills Pediatrics does not discriminate based on a patient’s insurance coverage or ability to pay. If you are uninsured, please visit www.healthcare.gov for information about how to obtain coverage.

 

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